What: A virtual workshop for Strategic HR Leaders and HR Business Partners, led by and designed with Life Sciences CHROs. There is no fee to register your interest and attend the workshop, but attendance forms part of a demo for the LEAP HR: Life Sciences Searchlight network.

📆 Date: Wednesday, April 17^th

🕚 Time: 11:00am – 12.30pm ET

⌚Duration: 90 minutes

Topic: Creating a Competitive Edge through a World-Class Employee Experience

Session Leader:  Heidi Schisel VP, People & Culture - US Genentech

In this session led by Heidi, participants will explore the dynamic nature of employee experience, discussing challenges stemming from political instability, economic pressures, and evolving customer expectations. She will delve into the importance of investing in employee experiences, linking employee engagement to business outcomes, and adapting strategies to engage remote and hybrid workforces effectively.

Key Takeaways

Leaving this meeting, you'll be able to:

• Recognize the tangible link between employee engagement, customer satisfaction, and business success, realizing the potential returns of investing in employee experiences in terms of enhancing customer satisfaction and gaining a competitive advantage.
• Appreciate the importance of adaptability and continuous learning in shaping the employee experience, recognizing the need for organizations to evolve and innovate to meet the changing needs of employees and customers.
• Address the challenges of engaging remote and hybrid workforces, with insights into innovative strategies to foster a sense of belonging and alignment with organizational goals among employees working in diverse settings.
• Understand the significance of investing in employee experiences beyond basic benefits and compensation, focusing on intangible factors such as purpose, belonging, and professional growth.

Challenges that Heidi will address during this meeting include:

1. Dynamic Nature of Employee Experience: Heidi emphasize4d that the employee experience is not static but dynamic, shaped by various internal and external factors such as employees' expectations, leadership changes, and external market conditions.

2. Political and Economic Instability: Heidi pointed out the challenges posed by political instability and economic pressures, including potential layoffs and budget constraints, which can affect employee morale and perception of the organization.

3. Meeting Evolving Customer Expectations: Heidi stressed the importance of aligning the employee experience with changing customer demands, particularly in the context of post-COVID preferences for digital and seamless interactions.